Product Safety

As a family business born out of the desire to create safe products for our daughters to use, safety is our number one priority.

Over the past 17 years, we have earned the trust of retailers and parents alike, and we are committed to upholding that confidence.

Every product undergoes independent testing and meets or exceeds industry safety requirements set by British, European and American standards.

We maintain close relationships with relevant safety authorities to stay informed about the latest scientific developments and regulatory updates.

Additionally, all products are subject to ongoing, periodic testing following launch to ensure they continue to meet our rigorous safety standards.

Delivery and Returns

 

Delivery Charges

UK Standard: £3.95 (2-3 working days)

UK Next Day Delivery: £6.95 (Order by 2pm Mon-Fri) 

Europe: £8.95 (5-9 working days)

USA Standard: £19.95 (5-10 working days)

Rest of World: £24.95 (10-14 working days)

Please note that you are responsible for any duties or taxes charged by your country.

Returns

Changed your mind?  Please return your unused products in their original packaging, within 28 days of purchase, to:-

TUM TUM c/o
FA Logistics Ltd.
Sopwith Way 
Drayton Fields
Daventry
NN11 8PB

Please include your full name, address and contact number and the reason for the return.