Frequently Asked Questions

What age are TUM TUM products suitable for?

Our weaning range starts at 6 months.  Our independent self feeding ranges are suitable from 12 months up to around 5 years.  Our trainee range is more suited to a more dextrous user from around the age of 3 or 4 and will last until around the age of 10.  Each product is clearly marked on our website with the relevant age.

 

Where can I buy TUM TUM products?

Thank you much for asking and may we be the first to congratulate you on your taste!  A full list of our UK stockists is here. International distributors can be found here.

 

Do you deliver internationally?

Yes of course.  We deliver to all 4 corners of the globe.  See here for details.

 

Are TUM TUM products dishwasher safe?

Most of our products are dishwasher safe.  Not things like lunch bags though.  See individual product pages for the dishwasher safe symbol.

 

Which products can go in the microwave?

Our Snackpots, Lunch Set , Super Stable Cups and Peepo Pots can all go into the microwave if the lids are either left off or rested on top (to allow an air vent).  Our melamine tableware can’t go into the microwave.


Are TUM TUM products safe?

Of course!  We are parents ourselves and this is important stuff.  All our products are tested to the relevant testing standards and are free from BPA and phthalates

 

Do you carry spares?

We sell spare straws for our Super Stable Cups and for our Tippy Up Cup.

 

How do I clean my lunch bag?

Spot clean/hand wash with a damp cloth and a little mild soap.  Flatten out and leave to air dry.

 

I’d like to stock TUM TUM products

How marvellous!  Please get in touch via the Contact Us page and we will be Back to you very shortly.

 

How fast can you deliver and how much does it cost?

Delivery times and costs vary depending upon where you are.  Please see here for full details.

 

Can I return a TUM TUM product?

Yes.  Please see here for details.

 

Copyright © 2016 Tum Tum. All rights reserved.